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FAQs

Contact Email
NBKask@gmail.com
(Please kindly email us if you are unsure about sizing before placing your order. We will try to get back to you within 48 hours.)

"What are your shipping options?"

We ship WORLDWIDE via DHL (2-3 working days)

'SALE' items
Any product purchased from the 'SALE' section of the website are nonexchangeable/nonrefundable. 

Returns Policy
(DISCLAIMER!: Intimates (swim bottoms) and items bought from the SALE section cannot be refunded/exchanged. Any of these items sent back to us will not be provided with a refund/exchange)
We can only offer returns within 30 days of the date of your purchase.
You will be responsible for paying for your own shipping costs for returning your item.
To be eligible for a return, your item must be unused (with tags on) and in the same condition that you received it. Please kindly note that we cannot issue out a refund the 10USD shipping fee.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

To return your product, you should mail your product to:
Nün Bangkok
1761/5 Town In Town Soi 1,
Wang Tong Lang,
Bangkok, Thailand
10312

Exchanges
(DISCLAIMER!: Intimates (swim bottoms) and items bought from the SALE section cannot be refunded/exchanged. Any of these items sent back to us will not be provided with a refund/exchange)
We can only offer exchanges within 30 days of the date of your purchase with an extra 15USD fee.
You will be responsible for paying for your own shipping costs for returning your item to us to be exchanged.
To be eligible for a return, your item must be unused (with tags on) and in the same condition that you received it.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange request. If you are approved, then your new size will be sent out.

To return your product, you should mail your product to:
Nün Bangkok
1761/5 Town In Town Soi 1,
Wang Tong Lang,
Bangkok, Thailand 
10312

Customs fee

International Customers please note that you will be responsible for any and all customs fees, taxes, tariffs or duties levied by your government. Please be aware that these fees will usually be collected by the shipping agency upon delivery. Please kindly note that all packages may be subjected to customs charges depending on your country's customs laws. Please also note that Nün Bangkok is not charging you for this and is not responsible for covering customs taxes fees.


Rejection of our package:
If you decide that you would like to reject our package upon its arrival, please note that there will not be a refund of the goods or the shipping fees.